Comments on: Repair your ihome after it no longer detects your ipod & only displays AUX

By: TIM

TIM — Mon, 23 Aug 2010 14:13:00 +0000

I also have the IH27 customer support said that I had to send in the whole unit to have it fixxed. there are only two screws holding down the dock to the unit.
a ten pin ribbon plug, then four small screws to remove the small board. two Mins to take it apart and one min to put it back together. put they want me to mail the whole thing and thirty dollar money order.

WHAT A JOKE

By: DIYer

DIYer — Fri, 09 Jul 2010 17:05:25 +0000

It’s been awhile but I believe there it two white pieces. One that is connected to the circuit board and one that slips out of the other white piece. There may also be a tab that you can use a small screwdriver and lift the tab slightly and separate the two pieces. Let me know if this works for you.

By: chris

chris — Fri, 09 Jul 2010 12:41:45 +0000

I got to the step where you have to disconnect the white connector, but it seems like it’s attached to the circuit board permanently…is there any special way to detach it? I don’t want to break the circuit board.

By: DIYer

DIYer — Mon, 07 Jun 2010 02:46:03 +0000

give this number a call 1 (800) 288-2792 Monday-Friday between 8 AM and 4 PM EST

By: artie

artie — Sun, 06 Jun 2010 21:48:05 +0000

hey im sorry i didnt get the part were can i get a spare part of dock connector ?

By: Chris

Chris — Sat, 13 Mar 2010 18:54:32 +0000

Worked like a dream..only comment to add is to be careful with the detaching the white connectors- Detach the 3 wire sets at the white connectors – At first I thought the disconnected from the board, which they do not – carefully pull them apart.

By: Edee

Edee — Fri, 12 Mar 2010 01:45:33 +0000

I had just dropped my ihome after getting my feet tangled up in the cords. Thank you so much. I needed this. The whole connecter thing broke. DD love u lottsss!!!! jkjk… but really u saved my life!!

By: Jamie

Jamie — Thu, 14 Jan 2010 18:51:05 +0000

Thank you! I think I actually still have some of those pads kicking around somewhere after an IKEA mission. It plays and charges just fine, thankfully!

By: DIYer

DIYer — Thu, 14 Jan 2010 15:29:04 +0000

you could use the self adhesive felt furniture leg pads. They come in large squares and you can cut them to whatever shape you need. Some new ipod’s won’t work with the ih5 because the new ipod’s no longer have firewire charging pins. Thanks for your comments!

By: Jamie

Jamie — Wed, 13 Jan 2010 22:30:39 +0000

Thank you! These instructions were very helpful. I now can use my new 160 GB iPod Classic in my repaired iH5.

A further question, however: has anyone else tried to use the new, thinner iPods in this older iHome model? The tech support line staff told me to use the same insert (“thick iPod”) that I had used with my old, now broken, 60GB 5th Gen iPod, with those grey replacement pads on it (i.e. the exact same setup).

However, although my iH5 is now working again (hurrary!), with the thick insert in, the back of the new iPod is nowhere near the insert, which makes me worry that the dock connector will eventually loosen all over again. So, I used the thin insert, with the original pads over the grey ones for extra thickness, and it just about works, although the top layer of pads will no doubt fall off eventually unless I glue them.

Any other solutions? Thanks!